Refund Policy
Two ways to get your money back. You do not have to prove anything for either one.
If you don't pass your test
Email support@passmypermit.com within 30 days of taking your test and we refund you in full. We do not ask for a score report, a photo, or any proof. Your word is enough.
This applies for up to one year from your purchase. We put an outer limit on it because a refund promise with no end date is one we cannot honestly guarantee to keep — payment processors stop allowing refunds to the original card after a period, and we would rather tell you the boundary now than discover it with you later. If you are outside that window and you have a good reason, write to us anyway.
If you just changed your mind
Email us within 30 days of purchase and we refund you in full, no reason needed. You do not have to have taken a test, or even opened the paid material.
How it works
Refunds go back to the card you paid with, through Stripe, and usually appear within 5–10 business days. There is no form and no phone call — one email does it.
Billing mistakes
Duplicate charges and processing errors are always refunded in full, whenever you spot them. If a charge looks wrong, please write to us before disputing it with your bank — we can usually fix it the same day, and a dispute takes weeks.
What we sell
The paid tier is a one-time purchase of $29. It is not a subscription. Nothing renews, there is nothing to cancel, and we will never charge you a second time without you deliberately buying again.